Airalo eSIM Review: Features, Pricing, Coverage, Pros and Cons
Airalo is the world’s first and largest eSIM marketplace, focused on offering affordable
mobile data across 200+ countries with unmatched plan variety.
200+
Countries
4G / 5G
Network
1 GB / 7 days
Min Plan
7 to 365 days
Expiration
Yes
Calls
Yes
SMS
Quick Verdict: Who Should Buy Airalo?
Airalo is the right eSIM for travelers who want one app to handle every destination on every trip. Its 200+ country coverage, three plan tiers, Airmoney cashback, and Discover+ calling plans create a feature set no single competitor fully replicates. The app is fast, available in 53 languages, and trusted by over 20 million users worldwide. For data-only travel with occasional voice needs, Airalo is a reliable first choice. Travelers focused purely on price should evaluate Saily or RedteaGO for lower per-gigabyte rates. Those who need a phone number included with every plan should try AloSIM and its bundled Hushed integration. Privacy-first users will prefer Saily’s built-in VPN and tracker blocking.
What Is Airalo and How Does It Work?
Airalo is the world’s first eSIM marketplace, founded in 2019 and headquartered in Singapore. The platform serves over 20 million users with local, regional, and global data plans spanning 200+ countries. Plans are purchased through the Airalo app or website and typically activate when you connect to a supported network at your destination. Its core differentiator is plan breadth: hundreds of carrier partnerships aggregated into one storefront, with options ranging from 1 GB local packages to Discover+ global plans that include calls and SMS.
Who Should Use Airalo?
Multi-country travelers
who want one app to cover local, regional, and global plans across 200+ destinations
Budget-conscious tourists
looking for affordable data-only plans starting at $4.50 per gigabyte
Frequent flyers
who benefit from the Airmoney cashback program earning up to 10% back on every purchase.
Group travelers
who need hotspot sharing to connect laptops and tablets from a single eSIM.
Travelers needing native voice calls
on every trip, since most Airalo plans are data-only.
Heavy data users
seeking the lowest per-gigabyte rates above 5 GB, where RedteaGO and Saily often price lower.
Airalo's Pricing and Plan Types
Airalo offers three plan categories: local eSIMs for single countries, regional eSIMs covering multi-country zones like Europe or Asia, and global Discover plans spanning 137 countries. Durations range from 7 to 365 days, and validity begins when you first connect to a network at your destination. Local plans start at $4.50 for 1 GB, positioning Airalo in the mid-range pricing tier. The best value comes from local country-specific plans, which consistently undercut regional and global options on a per-gigabyte basis.
Countries, Coverage, and Network Support
Airalo partners with mobile operators in 200+ countries and regions, making it one of the widest-reaching eSIM providers on the market. Local plans cover 190+ individual countries, while regional plans bundle destinations by continent and global Discover plans span 137 countries. Network quality depends on the local carrier assigned to each plan and varies by destination.
Total destinations
200+ countries and regions with 190+ local plans and 8+ regional zones
4G and 5G availability
4G LTE standard on all plans; 5G supported where local carriers offer it
Coverage quality
Strong in major cities across Europe, Asia, and North America; variable in rural
Africa and Latin America
Regional/global plans
8+ regional bundles and two global tiers (Discover and Discover+) covering 137
countries
How to Install and Activate Airalo
How to install on iPhone
Download the Airalo app, create an account, and purchase your plan. Navigate to My eSIMs, tap Install, and follow the direct installation prompts. The eSIM appears in Settings under Cellular within two minutes. It is compatible with iPhone XS and newer models running iOS 12 or later.
How to install on Android
Purchase your eSIM through the Airalo app and select QR Code installation. Screenshot the QR code, then navigate to Settings, Connections, SIM Manager, and scan the code from your gallery. Some devices require manual APN configuration. It works with Pixel 2+, Galaxy S20+, and comparable models.
Activation Process
Most Airalo eSIMs activate automatically when you connect to a supported network at your destination. Some plans activate immediately upon installation. Check the Activation Policy listed in your plan details before purchase. The validity countdown begins at activation, not at the time of purchase.
Dual SIM usage
Airalo works alongside your existing physical SIM or primary eSIM. Set your home line for calls and SMS, then assign the Airalo eSIM as your cellular data line. Disable “Allow Cellular Data Switching” in your device settings to prevent unexpected roaming charges on your home carrier.
Top-Up Process
Open the Airalo app, navigate to My eSIMs, select your active plan, and tap Top Up. Available packages display with pricing and data amounts. The top-up extends your data allowance without changing your existing eSIM profile or requiring reinstallation.
Customer Support
Airalo provides 24/7 support through in-app live chat and WhatsApp. An AI chatbot handles initial queries before routing to a human agent. No phone or direct email ticketing is offered. The help center at airalo.com/help covers common setup and troubleshooting topics in detail.
Airalo's Features Explained
Discover+ global plans with calls and SMS.
Airalo is one of the few eSIM providers offering global plans that include calling minutes, text messages, and a dedicated phone number. The Discover+ line provides a +1 US number usable across 137 countries, with plans starting at $15 for 1 GB, 10 minutes, and 10 SMS over 7 days. This removes the need for a separate VoIP app when receiving important calls or verification codes abroad.
Airmoney cashback loyalty program
Every eSIM purchase earns automatic cashback in Airmoney, Airalo's in-app currency pegged to the US dollar. New users start at 5% back, scaling to 10% at the Platinum tier after $200 in cumulative spending. Airmoney applies at checkout toward future purchases. A referral program adds $3 per successful invite, building meaningful credit for frequent travelers over time.
Auto-renewal and smart top-ups.
Airalo's renewal feature monitors your data balance and automatically purchases a new package when usage hits 10% remaining. This prevents connectivity gaps during extended trips. Most plans also support manual top-ups through the app, adding data to your existing eSIM without reinstallation. Both features keep you connected without pre-trip guesswork about how much data you will need.
53-language app with real-time data tracking.
The Airalo app supports 53 languages, far exceeding most competitors that offer fewer than 10. Real-time data usage tracking, an iOS home screen widget, and automatic low-data alerts at 25% and 10% remaining ensure you always know your balance. The app handles eSIM installation, plan browsing, and support chat in a single unified interface.
Marketplace breadth with 200+ destinations.
While many eSIM providers cover 150 to 180 countries, Airalo reaches 200+ with 190+ local plans, 8+ regional bundles, and two global tiers. This marketplace model aggregates carrier partnerships that would otherwise require accounts with multiple providers. Travelers visiting less common destinations benefit the most, as Airalo covers countries that smaller providers often skip entirely.
All Features at a Glance
| eSIM compatible | ✓ Yes |
| iPhone compatible | ✓ Yes (iPhone XS and newer, iOS 12+) |
| Android compatible | ✓ Yes (Google Pixel 2+, Samsung Galaxy S20+, OnePlus 11+) |
| Data only | ✓ Yes (most plans) |
| Calls included | ✓ Yes (Discover+ plans only) |
| SMS included | ✓ Yes (Discover+ plans only) |
| Local number | ✓ Yes (Discover+ only, +1 US number) |
| Unlimited data plans | ✓ Yes (select destinations, fair usage policy applies) |
| Subscription/auto-renew | ✓ Yes (auto-renew triggers at 10% data remaining) |
| Reusable eSIM | ✓ Yes (if top-up packages are available for the plan) |
| Multi-device support | ✗ No (eSIM is locked to the installed device) |
| Hotspot/tethering | ✓ Yes |
| Global plans | ✓ Yes (Discover and Discover+, 137 countries) |
| Regional plans | ✓ Yes (8+ regional zones) |
| Local/country plans | ✓ Yes (190+ countries) |
| Activation on arrival | ✓ Yes (most plans activate on first network connection) |
| Top-up available | ✓ Yes |
| App available | ✓ Yes (iOS and Android) |
| iOS app | ✓ Yes (4.7/5 rating) |
| Android app | ✓ Yes (4.6/5 rating) |
| 24/7 customer support | ✓ Yes |
| Live chat support | ✓ Yes (in-app and website) |
| eSIM transfer | ✗ No |
| Privacy-focused / no-log policy | ✗ No |
Does Airalo Support Calls, SMS, and Local Numbers?
Most Airalo plans are data-only with no native voice calls or text messages. The exception is the Discover+ global plan, which bundles data, calling minutes, SMS, and a +1 US phone number covering 137 countries. Discover+ starts at $15 for 1 GB, 10 calling minutes, and 10 SMS over 7 days. Calling minutes split between national and international use, with 25% reserved for international calls. Call forwarding and voicemail are not supported on any plan. Travelers using standard data-only eSIMs can rely on VoIP apps like WhatsApp and FaceTime for voice and messaging over their data connection. Those who need a phone number included with every trip without upgrading to Discover+ should consider AloSIM, which bundles a free Hushed number with every plan, or Yesim, which offers virtual numbers for €3.
Airalo's Pros and Cons
What Airalo does well
1. Massive destination coverage. Airalo spans 200+ countries with local, regional, and global plan options, rivaling any eSIM provider in geographic reach.
2. Discover+ plans with calls and SMS. Unlike most competitors, Airalo offers global plans that include calling minutes, text messages, and a dedicated US phone number.
3. Airmoney cashback loyalty program. Every purchase earns 5% to 10% back in Airmoney credits, redeemable on future eSIM purchases through the app.
4. Hotspot and tethering support. All plans allow personal hotspot sharing, letting you connect laptops and tablets to your eSIM data without extra fees.
5. Flexible top-up and auto-renewal. Most plans support in-app data top-ups, and the auto-renew feature triggers a new package when data hits 10% remaining.
6. Polished multilingual app. The app supports 53 languages with a 4.7 rating on iOS, offering intuitive eSIM management, data tracking, and a home screen widget.
Where Airalo falls short
1. Most plans are data-only. Calls and SMS are limited to Discover+ global plans, so standard local and regional eSIMs provide no voice or text capability.
2. No eSIM transfer or reinstallation. Once installed, an Airalo eSIM cannot move to another device, and deleting it means losing access permanently.
3. Mixed customer support reputation. While 24/7 chat is available, users report inconsistent response times and a bot-heavy initial experience before reaching a human agent.
4. Higher pricing at large data volumes. For plans above 5 GB, competitors like RedteaGO and Saily frequently offer lower per-gigabyte rates than Airalo.
The biggest tradeoffs: Airalo is built for the traveler who values plan variety and destination breadth above all else. Its combination of 200+ country coverage, a cashback loyalty program, and the rare option of global plans with calls and SMS makes it a strong all-rounder. The app is polished, setup is straightforward, and hotspot sharing works without restrictions. That said, data-only limitations on most plans, the inability to transfer eSIMs between devices, and premium pricing at larger data volumes are real drawbacks. Travelers who prioritize rock-bottom pricing should look at RedteaGO or Saily. Those needing built-in calling on every plan should consider AloSIM and its free Hushed number integration.
Airalo vs Competitors
Airalo vs. Yesim
Airalo edges Yesim on plan selection and built-in calling through Discover+, while Yesim counters with a free iOS VPN and a stronger Trustpilot reputation at 4.3 versus 3.9. Both cover 200+ destinations at similar local plan pricing. Airalo suits travelers who want native calls and SMS on a global plan. Yesim is better for privacy-focused users who value bundled VPN protection without additional cost.
- Airalo: Coverage
- Airalo: Pricing
- Airalo: Calls and SMS
- Yesim: Privacy features
- Yesim: Customer support
Airalo vs. AloSIM
AloSIM’s standout feature is a free phone number through its Hushed sister app, included with every data plan at no extra charge. Airalo counters with broader coverage at 200+ countries versus AloSIM’s roughly 175 and deeper regional plan options.Pick Airalo for wider destination coverage and greater plan flexibility.
- Airalo: Coverage
- Airalo: Pricing
- Airalo: Plan variety
- AloSIM: Customer support
- AloSIM: Calls and SMS
- AloSIM: Customer support
Airalo vs. Ubigi
Ubigi brings enterprise-grade network infrastructure backed by NTT and supports laptops, tablets, and connected cars, a device range no mobile-only eSIM provider can match. Airalo wins on app quality and 24/7 support responsiveness. Both cover 200+ countries, but Ubigi’s tested speeds average higher and its pricing undercuts Airalo on several popular routes.
- Airalo: Coverage
- Airalo: App experience
- Airalo: Customer support
- Ubigi: Device compatibility
- Ubigi: Network quality
Airalo vs. Maya Mobile
Maya Mobile operates without a mobile app, relying entirely on its website for purchases and plan management. Airalo’s app-first approach delivers a smoother buying and monitoring experience. Maya’s strength lies in multi-network carrier connectivity and a generous 180-day money-back guarantee. For unlimited data with daily high-speed caps, Maya delivers stronger options. Airalo is the better choice for travelers who prefer managing everything through a single polished app.
- Airalo: Coverage
- Airalo: Pricing
- Airalo: Calls and SMS
- Airalo: Ease of setup
- Maya Mobile: Unlimited plans
- Maya Mobile: Refund policy
Airalo vs. Saily
Saily, built by the NordVPN team, bundles a VPN, ad blocker, and web protection into every plan at no extra cost. Its starting price of $1.79 for 1 GB undercuts Airalo’s $4.50 entry point significantly. Airalo’s advantage is Discover+ global plans with native calls and SMS, a feature Saily lacks entirely. Privacy-focused travelers and budget shoppers should lean toward Saily. Those needing voice and text capability should lean toward Airalo.
- Airalo: Coverage
- Airalo: Calls and SMS
- Airalo: App experience
- Airalo:Coverage
- Saily: Customer support
- Saily: Pricing
- Saily: Privacy and security
Airalo vs. RedteaGO
RedteaGO ranks among the cheapest eSIM providers globally, with plans starting at $0.52 and per-gigabyte rates well below Airalo’s pricing. It also offers calls and SMS in select regions and validity periods stretching to 365 days. Airalo wins on destination coverage at 200+ versus 180+, app polish, and support reliability. Budget travelers and those wanting ultra-long validity should explore RedteaGO. Brand trust and geographic breadth favor Airalo.
- Airalo: Coverage
- Airalo: App experience
- Airalo: Customer support
- RedteaGO: Device compatibility
- RedteaGO: Calls and SMS
- RedteaGO: Plan flexibility